We sort and store information on several different “logical levels”: environment (the room is warm); behavior (I am yawning); capabilities (I can stay awake); beliefs (falling asleep is rude); identity (I am good if I stay awake); and in some contexts, spirit. Each level influences the ones below it. For example, a belief influences behavior. Robert demonstrates how to collect information from all logical levels and use the information to facilitate change. On this video, he works with a young woman suffering from arthritis.